Terms of Use

Welcome to EthicalHub, a conscientious marketplace dedicated to ethical commerce. By using or accessing EthicalHub’s platform, you are acknowledging and agreeing to comply with the following terms and conditions that govern the usage of our services.

EthicalHub is committed to providing a platform where ethical vendors and mindful buyers converge, fostering transactions that prioritize integrity, fairness, and sustainability. These terms outline the guidelines and expectations for all users engaging with our platform.

Please carefully review these terms as they delineate the framework within which EthicalHub operates and defines your rights and responsibilities as a user of our platform.

1. User Accounts

To access the array of services offered by EthicalHub, users are required to create individual accounts. Upholding accuracy in account information and ensuring the security of login credentials rests with the users. EthicalHub maintains the authority to suspend or terminate accounts in cases of policy violations or non-compliance.

The account creation process is fundamental for users to engage in ethical commerce within the platform, fostering a secure and accountable environment. EthicalHub places a high value on the responsibility of users to maintain the integrity of their accounts to ensure a trustworthy marketplace for all participants.

2. User Registration

To access certain features and benefits on EthicalHub, you may need to register an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to provide accurate, current, and complete information during registration and to update it as needed. You are solely responsible for all activities that occur under your account.

3. Platform Usage

EthicalHub serves as a platform fostering ethical commerce between conscientious vendors and buyers. Users engaging with the platform must adhere to specific guidelines and regulations governing their interactions and activities within EthicalHub’s ecosystem.

Within the platform’s usage policies:

Purposeful Transactions:

EthicalHub facilitates transactions centered around ethically sourced products and services. Users must ensure that their offerings align with the platform’s ethical standards, promoting fair trade and sustainability.

Compliance with Standards:

Users are required to comply with all local and international laws and regulations while utilizing EthicalHub’s services. This includes refraining from any actions that may violate ethical, moral, or legal standards.

Prohibited Activities:

Engaging in illicit activities, selling illegal products or services, promoting hate speech, or sharing offensive content are strictly prohibited. Users are expected to maintain a respectful and ethical presence within the platform.

Responsible Participation:

All users must take responsibility for their actions and communications within EthicalHub. Ethical conduct, transparency, and honesty in product descriptions, transactions, and interactions are encouraged and expected.

Enforcement of Policies:

EthicalHub reserves the right to monitor user activities and content to ensure adherence to ethical standards and platform guidelines. Non-compliance may result in corrective actions, including account suspension or termination.

Continuous Ethical Engagement:

The platform encourages users to contribute to a culture of ethical commerce by continuously evaluating and enhancing their own ethical practices, thereby fostering a sustainable and responsible marketplace environment.

4. Transactions and Payments

EthicalHub functions as an intermediary for seamless transactions between conscientious buyers and ethical vendors. Sellers may be subject to nominal fees or commissions for utilizing EthicalHub’s services, detailed within the platform’s policies. Users engaging in transactions acknowledge and agree to the payment terms, encompassing various aspects such as processing fees, currency, and payout schedules for sellers. EthicalHub ensures transparency regarding financial transactions while upholding the commitment to fair and ethical commerce. The platform’s objective is to facilitate secure and equitable transactions, enhancing trust and reliability between buyers and sellers within the EthicalHub community.

5. Content and Intellectual Property

EthicalHub respects the ownership rights of the content uploaded by users onto the platform. While users retain ownership, they are required to comply with guidelines concerning user-generated content, copyrights, and trademarks. Any infringement of intellectual property rights is taken seriously by EthicalHub. Users have the responsibility to ensure that the content they upload does not violate third-party rights.

EthicalHub provides a structured process for reporting copyright infringements. Upon receiving a valid infringement notice, EthicalHub will take appropriate actions, which may include removing the infringing content and, if necessary, terminating the user’s account to uphold intellectual property rights.

6. Dispute Resolution

Dispute resolution within EthicalHub involves a structured procedure designed to manage conflicts or disagreements between users.

Upon encountering a dispute, users are encouraged to first attempt resolution among themselves, engaging in open communication and negotiation. Should resolution remain unattainable, EthicalHub provides a support system where users can escalate the issue for mediation or intervention.

EthicalHub’s support team serves as impartial facilitators, aiming to understand and address the concerns of both parties. Through this mediation process, EthicalHub endeavors to reach an amicable resolution that aligns with the platform’s principles of ethical commerce and fairness.

Users can contact EthicalHub’s support, providing relevant details and evidence to expedite the resolution process.

7. Limitation of Liability

EthicalHub acknowledges that, while striving to offer reliable and secure services, there are inherent risks and uncertainties in online transactions. As such, users expressly understand and agree that EthicalHub, its affiliates, and partners shall not be held liable for any direct, indirect, incidental, consequential, or exemplary damages.

This limitation of liability extends to but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use EthicalHub’s services. Users accept that EthicalHub does not guarantee the continuous, uninterrupted, or secure access to its services.

While EthicalHub takes reasonable measures to maintain a secure platform, users recognize that the internet involves certain risks beyond the platform’s control. EthicalHub disclaims all warranties, express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Governing Law and Jurisdiction:

EthicalHub’s terms are governed by the laws of Victoria, Australia, irrespective of conflicts of law principles. This ensures a clear legal framework for interpreting and enforcing the terms outlined within the platform.

Users agree that any disputes or claims arising from EthicalHub’s services will be resolved exclusively through arbitration or mediation in Victoria, Australia. Both parties agree to engage in good faith discussions to resolve disputes before resorting to formal legal proceedings.

Last updated: 12 Dec 2023

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