EthicalHub

Built in Melbourne · Victorian food law

Food safety software for Victoria’s
food manufacturers

What your premises class means, who checks you, what an auditor or EHO looks at, and how to show your records in minutes rather than hours.

The short answer

In Victoria, the Food Act 1984 sorts food premises into Class 1, 2, 3, 3A or 4 by risk. Most manufacturers handling unpackaged, potentially hazardous food are Class 2. That means council registration, a food safety supervisor, and an independent food safety program audited each year. Food safety software for Victoria should hold that program’s records and produce them the moment an auditor or EHO asks.

General guidance, not legal advice. Your council, or Safe Food Victoria if you’re licensed, confirms your class and obligations.

Start here

Victorian premises classes, and what each must keep

Your class is set by the highest-risk food activity on your premises. A council EHO confirms it.

ClassWho it coversFood safety programSupervisor (FSS)Checks and records
Class 1Potentially hazardous food for vulnerable people: hospitals, aged care, meals delivered to aged or frail people.Required. Independent program.RequiredAnnual audit by an approved auditor, plus council inspection.
Class 2Unpackaged potentially hazardous food, or low-risk food with an allergen-free claim. Includes many manufacturers, such as sushi, cook-chill and bakeries with perishable fillings.Required for all Class 2 manufacturers. Independent (non-standard) program, not the FoodSmart template.Required for mostAnnual audit by an approved auditor, plus council inspection. Records set by your program.
Class 3Unpackaged low-risk food, or warehousing pre-packaged food. Examples: honey, peanut butter, coffee roasting, shelf-stable cakes.Not requiredNot requiredRegistration and council inspection. Warehouses and distributors keep a food suppliers record.
Class 3AFood served to guests at accommodation getaways, and home-based hot-fill products like chutneys that meet set heat and pH rules.Not requiredRequiredRegistration and council inspection.
Class 4Lowest-risk activities, such as selling pre-packaged low-risk food or whole fruit and vegetables.Not requiredNot requiredNotify council. No registration or routine inspection.

Summarised from Safe Food Victoria on classifications, food safety programs, audits and inspections and food safety supervisors, checked September 2026. Always confirm your class with your council.

Who checks you

Who regulates your site in Victoria

Since 1 July 2026, Safe Food Victoria has replaced Dairy Food Safety Victoria and PrimeSafe.

01

Your local council

Registers most food businesses under the Food Act 1984. Its environmental health officers (EHOs) inspect all Class 1 and Class 2 premises.

02

Safe Food Victoria

Licenses dairy, meat and seafood businesses, and food made with new technologies. These functions sat with DFSV and PrimeSafe until mid-2026.

03

Agriculture Victoria

Regulates leafy greens, berries, melons, seed sprouts and egg producers. These functions are due to move to Safe Food Victoria from late 2027.

04

Approved food safety auditors

Audit independent food safety programs. Currently that’s one audit a year for Class 1 and Class 2 premises.

Sources: Safe Food Victoria, Premier of Victoria, 2026. If you held a DFSV or PrimeSafe licence, ask Safe Food Victoria how your licence and audit schedule carry over.

Audit and inspection day

What a Victorian auditor or EHO checks

An audit asks three questions. Each one is answered with records.

01

Is your program adequate?

Does your food safety program cover your actual products and processes? For a manufacturer that means a HACCP plan, prerequisite programs and procedures.

02

Do you follow it?

The auditor samples records against the program: CCP monitoring, cleaning, receiving, supplier approval, training, and what you did when something went wrong.

03

Do you meet the Code?

Compliance with the Food Standards Code, including Standard 3.2.2 food safety practices and 3.2.3 premises and equipment.

For licensed meat, poultry and seafood businesses, Safe Food Victoria expects electronic monitoring records to show the date and time of each check, explain any loss of control, have a backup, and show the data was checked and signed. Sources: audits and inspections, food safety programs.

A Class 2 manufacturer’s year

Your compliance cycle, step by step

A typical pattern. Your council and auditor set the actual dates.

Registration

Register or renew with council

Nominate your food safety supervisor. For food processing, a unit such as FBPFSY2002 Apply food safety procedures is one accepted option.

Every shift

Run and record your program

CCP checks, receiving temperatures, cleaning sign-offs and allergen changeovers, each dated, timed and initialled.

Every month

Verify and close out

Review records, chase expiring supplier certificates, and close corrective actions with evidence.

Once a year

Audit and inspection

Your approved auditor audits the program. Council EHOs inspect the premises. Retailer or GFSI audits may add more.

After findings

Fix within the agreed time

Auditors issue a notice for each deficiency, a breach of practice or a gap in your program, with a timeframe to fix it. A critical deficiency poses a serious risk to public health. Record the root cause, action and proof it worked.

Where EthicalHub fits

Your independent program, organised for audit day

EthicalHub doesn’t replace your auditor or your council registration. It holds the records they ask to see.

HACCP plan and CCPs

CCP monitoring with deviation alerts, so an out-of-limit reading starts a corrective action straight away.

All 18 PRPs

Prerequisite programs as ready templates: cleaning, pest control, receiving, training and more.

Supplier certificates

A certificate vault with expiry alerts, and approved supplier records in one place.

Corrective actions

CAPA workflows with root cause, owner, due date and evidence, ready for deficiency close-outs.

Traceability

Batch and lot records for recall readiness under your recall obligations.

Built in Melbourne

Data stored in Australia (Sydney). Plans are per site. See plans.

On audit day: any record in about a minute

The auditor asks for last March’s cooling records and the corrective action behind one reading. You export a one-click audit pack, organised by requirement.

See the audit pack

Free: 59-point Retailer Audit Readiness Checklist (PDF + Excel)

See which records an auditor would question at your site today.

Get the checklist
Questions

Food safety in Victoria: common questions

What class is a food manufacturer in Victoria?
It depends on what you make. Manufacturers handling unpackaged, potentially hazardous food, or making low-risk food with an allergen-free claim, are usually Class 2. Low-risk manufacturers, such as honey or coffee roasting, are often Class 3. Your council confirms your class.
Can a Class 2 manufacturer use the FoodSmart template?
No. FoodSmart is for Class 2 retail and food service businesses. Class 2 manufacturers need an independent, or non-standard, food safety program written for their own operation, and it must be audited by an approved auditor.
How often are Victorian food safety programs audited?
Audit frequency is declared in the Government Gazette. Currently it’s one audit a year for Class 1 and Class 2 premises with an independent program. Licensed dairy, meat and seafood businesses follow Safe Food Victoria’s schedule.
What happened to PrimeSafe and Dairy Food Safety Victoria?
From 1 July 2026 both were consolidated into Safe Food Victoria, which now licenses dairy, meat and seafood businesses. Councils still register and inspect most other food businesses under the Food Act 1984.
Does Standard 3.2.2A apply to food manufacturers in Victoria?
No. In Victoria, Standard 3.2.2A applies to food service and some retail businesses in classes 1, 2 and 3A, and manufacturers are exempt. Your food safety program and Standard 3.2.2 still apply.
Is digital record keeping accepted in Victoria?
Yes. What matters is that records are complete, dated and verifiable, in whatever format. For licensed meat, poultry and seafood businesses, Safe Food Victoria expects electronic records to show the date and time, have a backup, and show they were checked and signed.

Show your auditor any record, in a minute.

EthicalHub keeps your Victorian food safety program records organised by requirement, ready for your auditor or EHO.

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