🏥 For Hospitals & Aged Care
A missed record here isn’t a fine.
It’s a safety risk.
EthicalHub captures temperature controls, allergen management, resident diets, and supplier records in one audit-ready system — built for the complexity of healthcare food service, not just a standard kitchen.
From $69/month
Supports FSANZ 3.3.1 food safety programs
Evidence for Aged Care Standard 6 & NSQHS
No lock-in contracts
3.3.1
FSANZ Standard 3.3.1 requires a food safety program when you feed vulnerable people
Hospitals, aged care, and delivered meals to vulnerable people
Std 6
Food and nutrition in the strengthened Aged Care Quality Standards
Applies to residential aged care from 1 November 2025. Food must be nutritious, appetising and safe
60s
to produce a complete compliance record for any auditor
Every log, every resident diet record, every sign-off — compiled instantly
The problem
Where healthcare food service gets caught out
The stakes in healthcare food service are higher than any other setting. A missed allergen record or a lapsed temperature log isn’t just a compliance failure — it’s a safety issue for someone who can’t afford one.
Resident dietary requirements change constantly
New admissions, medical reviews, and care plan updates mean dietary requirements shift weekly. Paper-based systems can’t keep pace — and when they lag, residents receive meals that aren’t safe for them.
Temperature compliance is complex and multi-point
Healthcare food service needs temperature monitoring at cooking, holding, transport, and service — not just one daily check. Gaps in any of these logs show up at audit.
The evidence spans several standards
Hospitals that admit patients overnight are assessed on food and fluid systems under NSQHS Action 5.27. Aged care homes are assessed against Quality Standard 6. Both run a food safety program under FSANZ 3.3.1. Most teams keep that evidence across disconnected folders and spreadsheets.
Audits arrive with limited notice
Hospital accreditation assessors, ACQSC quality auditors and food safety program auditors can all ask for documentary evidence at short notice. Pulling a coherent record from paper logs under time pressure is one of the most stressful events a food service team faces.
What’s inside
Built for the complexity of healthcare food service
Food safety software for aged care and hospitals: every record your food service team needs to capture, from resident diets to supplier certificates, in one place.
Resident dietary management
- Diet card per resident with allergens
- Texture-modified diet codes
- Religious, cultural & therapeutic diet codes
- Change log showing who changed what, and when
- Dietitian review dates
Multi-point temperature control
- Cooking, holding, transport & service temps
- Meal trolley and cold storage monitoring
- Out-of-range corrective action workflows
- 365-day searchable temperature history
Cleaning & sanitation records
- Kitchen & meal trolley cleaning logs
- Pre & post-service sign-offs
- Sanitiser concentration records
- Cleaning schedule documentation
Staff training & competency
- Food safety training register
- Induction & competency sign-offs
- Hygiene policy acknowledgements
- Annual training review tracking
Supplier & procurement records
- Approved supplier list & certificate vault
- Allergen declaration tracking per supplier
- Delivery temperature & rejection logs
- Cert expiry alerts before they lapse
Audit-ready export
- Evidence pack for food safety program audits
- Records for NSQHS Action 5.27 and Aged Care Standard 6
- Any date range, compiled in 60 seconds
- Corrective action log with root cause
Getting started
Live before your next meal service.
No IT project. No consultant.
EthicalHub is built for food service teams, not IT departments. Setup takes hours, not weeks.
1
Set up your facility
Add your facility, your kitchen locations, and your staff. EthicalHub pre-loads the 18 prerequisite programs your food safety program is built on.
2
Add resident diet cards
Add residents and their dietary requirements — allergens, texture modifications, religious diets. The change log tracks every update.
3
Log at every service point
Kitchen staff log temperatures, cleaning, and deliveries on any device. Takes 30 seconds per check — designed for busy service.
4
Export for the auditor
One click produces a complete documentation pack — every record, every sign-off, compiled and formatted.
Who uses EthicalHub
Built for every healthcare food service setting
Whether you’re running a hospital kitchen or a residential aged care kitchen for 60 residents, EthicalHub handles the compliance complexity.
Hospitals
- Patient diet cards at scale
- Multi-kitchen & ward food safety records
- Evidence for NSQHS Action 5.27
- Accreditation evidence export
Residential aged care
- Resident allergen & dietary registers
- Texture-modified diet documentation
- Evidence for Quality Standard 6 audits
- Meal trolley temperature monitoring
Home & community care
- Client dietary requirement tracking
- Delivery temperature records
- Supplier & meal provider verification
- Mobile logging for off-site staff
Standards alignment
What auditors ask for. What EthicalHub records.
Three sets of rules touch healthcare food service. EthicalHub keeps the day-to-day records that show you’re meeting them. Confirm your exact obligations with your accreditation advisor or food safety program auditor.
All vulnerable-person food service
FSANZ Standard 3.3.1
A documented food safety program, audited, for services feeding vulnerable people.
Residential aged care
Aged Care Quality Standard 6
Food and nutrition, from 1 November 2025: meals prepared and served safely, a written food safety program, and checks that it’s followed.
Hospitals
NSQHS Action 5.27
Comprehensive Care: systems for preparing and distributing food and fluids, with nutrition care plans, for patients admitted overnight.
✓ What EthicalHub records
✓Food safety program records built on the 18 prerequisite programs
✓Resident diet cards with allergen, texture and religious diet codes
✓Temperature monitoring records at every control point
✓Staff food safety training register with annual review tracking
✓Corrective action records with root cause and sign-off
✓Supplier verification with HACCP certificates and allergen declarations
✗ What paper-based systems can’t do
✗Retrieve specific date ranges of records quickly under audit pressure
✗Show who changed a resident’s diet, and when
✗Track supplier certificate expiries before they lapse
✗Produce a consolidated compliance pack in under a minute
✗Verify all staff training is current without manually checking registers
✗Log temperatures at multiple service points from a mobile device
In Victoria, hospitals and aged care homes are class 1 food premises, and every class 1 food safety program is audited by a Department of Health approved auditor. Contract caterer running the kitchen? Agree in writing who holds the program, keeps the records and deals with the auditor. Standard 3.3.1 explained
Pricing
Less than one consultant hour per month.
An external gap review before an audit can cost thousands. EthicalHub starts at $69/month per site and keeps your records audit-ready every day of the year.
Single facility
Essentials
$69/month/site
Billed annually · $690/yr · save ~17%
- Resident diet cards
- Temperature monitoring logs
- Cleaning & sanitation records
- Staff training register
- Supplier certificate vault
- Audit-ready compliance export
Multi-facility
Professional
$149/month/site
Billed annually · $1,430/yr · save ~20%
- Everything in Essentials
- Multi-facility compliance dashboard
- Cross-facility corrective action tracking
- Centralised supplier certificate vault
- Ethics & sustainability records
Large organisations
Enterprise
$349/month/site
Billed annually · $3,350/yr · save ~20%
- Everything in Professional
- Group audit evidence export
- Cross-facility reporting & dashboards
- Ethics & impact report
- Priority support & onboarding
All prices in AUD. No lock-in contracts.
Guides for healthcare kitchens
Know what the auditor expects
Plain-English guides to the standards behind your food service records.
Common questions
Questions from healthcare
food service teams.
EthicalHub keeps the day-to-day records behind three sets of rules: your food safety program under FSANZ Standard 3.3.1, Standard 6 (Food and nutrition) of the strengthened Aged Care Quality Standards, and NSQHS Comprehensive Care Action 5.27 on food and fluid systems for hospitals that admit patients overnight. That covers temperature logs, diet records, staff training, supplier verification and corrective actions. Confirm your exact obligations with your accreditation advisor or food safety program auditor.
Each resident has a diet card with their allergens, texture-modified diet code, and religious, cultural or therapeutic diet codes. Every change is logged with who made it and when, so you can show exactly what a resident’s diet was on any date. Dietitian review dates are tracked too.
Yes. EthicalHub works on any device with a browser, so staff can log temperatures at the bain-marie, at the meal trolley on the ward, or at the point of delivery. Each log is timestamped and recorded against the person who made it.
One click exports a compliance pack for any date range — temperature logs, allergen and diet records, cleaning sign-offs, staff training registers, supplier certificates, and corrective action records — compiled in under 60 seconds. You don’t need to gather records from binders or spreadsheets under audit pressure.
Yes. Hospitals and aged care homes that serve potentially hazardous food are class 1 food premises in Victoria. They need a food safety program that is audited by a Department of Health approved auditor. EthicalHub keeps the daily records that program relies on. Confirm the details with your council.
Yes. Professional plans add a compliance dashboard showing the status of each site, and Enterprise adds group-level reporting and a combined audit evidence export across facilities. Book a walkthrough and we’ll confirm the right plan for your number of sites.
Generic apps make you build your own templates and aren’t set up for healthcare food service: resident diet cards, multi-point temperature control, or the evidence aged care and hospital auditors ask for. EthicalHub comes pre-structured for this work and exports an evidence pack built for healthcare and aged care audits, not just council inspections.
Audit-ready.
Every day of the year.
Book a free 20-minute walkthrough. We’ll show you exactly what your compliance records look like today — and what auditors will ask for at your next review.
Book a Free WalkthroughNo lock-in. 🇦🇺 Proudly Australian-made. · Check your readiness first