EthicalHub

About EthicalHub

Food safety compliance
that actually works.

EthicalHub is a Victorian food safety compliance platform built for the businesses that carry the most regulatory responsibility — childcare centres, aged care facilities, hospitals, hospitality venues, caterers, and food manufacturers.

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Childcare centres
Aged care facilities
Hospitals
Cafés & restaurants
Food manufacturers
Catering operations
Why we exist

Most food safety failures
are preventable.

Victorian food businesses operating under the Food Act 1984 carry serious legal obligations. Class 1 premises — those serving vulnerable populations — are required to maintain HACCP-based Food Safety Programs, employ certified Food Safety Supervisors, and keep records available for inspection at all times.

The reality is that most businesses are managing this with spreadsheets, paper binders, and email folders. Certificates expire unnoticed. Delivery records go incomplete. Corrective actions stay undocumented. And when an authorised officer walks in, the scramble begins.

"Compliance shouldn't require a crisis to trigger it. It should run quietly in the background of every day — and surface a problem before the auditor does."

EthicalHub was built to make that possible — for every food business that takes its obligations seriously, across every industry Victorian food safety law covers.

1 in 4
Class 1 food businesses receive a compliance notice each year in Victoria
6+ hrs
Average time spent scrambling to prepare documentation before an audit
$3k+
Minimum remediation cost after a food safety deficiency notice
60s
Time to generate a complete audit-ready compliance pack in EthicalHub
Who we serve

Built for every food business
with real compliance obligations.

Every feature maps to a real requirement in Victorian food safety law — for each business type, not just one.

Childcare Centres
Long day care, OSHC, kindergartens, and family day care services are Class 1 food businesses with the highest regulatory scrutiny. HACCP programs, FSS certification, allergen controls, and daily delivery records are non-negotiable under Victorian law.
Food Act 1984FSANZ 3.2.1NQF QA2VECRA
Aged Care & Hospitals
Healthcare kitchens serving elderly residents or patients are Class 1 premises. The vulnerability of the population makes temperature control, allergen management, and supplier certification critical to both safety and regulatory compliance.
Food Act 1984FSANZ 3.2.1/3.2.2Aged Care Quality Standards
Cafés, Restaurants & Catering
Class 2 food businesses face council inspection with obligations around safe food handling, temperature records, and supplier management. Many lack the systems to demonstrate compliance when it matters. EthicalHub keeps everything organised and retrievable.
Food Act 1984FSANZ 3.2.2FSANZ 3.2.3
Food Manufacturers
Businesses producing, processing, or packaging food for supply must maintain HACCP-compliant programs and full traceability. EthicalHub supports all 18 Prerequisite Programs with compliance scoring, review dates, and document tracking across every program.
FSANZ 3.2.1HACCP StandardAllergen 1.2.3
Catering Operations
Event caterers, contract kitchen operators, and institutional food service businesses navigate multiple sites, changing menus, and variable staffing. Centralised supplier certs and cross-site reporting make compliance trackable at scale without additional overhead.
Food Act 1984FSANZ 3.2.1/3.2.2
Food Safety Consultants
Consultants who develop FSPs can invite clients into EthicalHub after setup. Clients upload and maintain records — the consultant reviews, signs off corrective actions, and generates dated audit reports without chasing emails or returning for repeat site visits.
Consultant dashboardMulti-client portfolioAudit report export
The problem we solve

The system exists.
The record-keeping doesn't.

Most Victorian food businesses have a Food Safety Program on file. The problem is what happens between audits. The daily compliance work — logging deliveries, tracking certificates, renewing FSS records, documenting corrective actions — falls apart. Not because people don't care. Because there's no dedicated system to hold it together.

Certificates expire without warning
HACCP documents, public liability insurance, and FSS certificates lapse quietly. Nobody notices until an authorised officer does.
Delivery records are incomplete or missing
Paper logs, inconsistent formats, and missing temperature readings leave gaps that are impossible to explain at audit time.
Records can't be found when needed
Documents scattered across email and shared drives mean a 20-minute search when an inspector arrives unannounced.
Non-conformances go undocumented
A temperature breach handled verbally is a HACCP failure. Without a corrective action trail, there's no evidence the issue was ever resolved.
Victorian penalty units — 2026
$199,900
Maximum individual penalty for selling unsafe food under the Food Act 1984 (Vic). Body corporate penalties reach $999,500.

Operating without registration: up to $47,990. Failing to maintain a Food Safety Program: up to $23,990 per individual.
What EthicalHub does differently
Compliance monitoring runs automatically — no manual chasing required
Certificate expiry alerts fire before the lapse, not after it happens
Every delivery logged with staff, temperature, and supplier linked
Temperature breaches auto-trigger documented corrective action workflows
Complete audit pack ready to export in 60 seconds, any time
Built specifically for Victorian regulations — not adapted from overseas
How it was built

Built from the regulations up.
Not adapted from somewhere else.

Every feature maps to a real requirement in Victorian food safety law. Here's how we approached it.

Starting point
We started with the legislation, not the product
We mapped every obligation in the Food Act 1984 (Vic), FSANZ Standards 3.2.1, 3.2.2, and 3.2.2A, the National Quality Framework, and VECRA before writing a single line of code. Every feature exists because a regulation requires it, not because a competitor built it first.
Design principle
Built for the person doing the work — not reading the legislation
A cook logging a delivery at 7am shouldn't need to understand what a CCP is. EthicalHub translates regulatory requirements into a two-minute daily task. Temperature in, supplier confirmed, logged. Everything else runs automatically in the background.
Architecture
Compliance that runs whether or not staff remember to maintain it
Certificate expiry monitoring, corrective action escalation, FSS renewal alerts — these don't require someone to check a spreadsheet. They fire automatically. A compliant business shouldn't rely on someone remembering a date in their diary.
Victoria first
Australian data hosting and Victorian regulatory alignment from day one
All data is hosted in Australia. The platform is built specifically for the Victorian regulatory environment — the Food Act 1984, the Department of Health audit framework, and council enforcement obligations — not retrofitted from international or interstate standards.
What we believe

The principles behind
every decision we make.

01
Compliance should happen in the background — not consume your day
The best compliance system is one that runs without anyone needing to think about it. If EthicalHub takes more than two minutes per delivery, something is wrong.
02
Technology should reduce complexity, not add to it
Food safety legislation is complex. The platform that helps you comply with it should not be. Every feature in EthicalHub has one job and does it clearly.
03
Children, elderly residents, and patients deserve food they can trust
The consequences of food safety failures in vulnerable settings aren't regulatory — they're personal. Getting this right matters beyond a checklist.
04
Compliance tools should be honest about what they do and don't do
EthicalHub is not a food safety consultant. It does not replace your FSP, your training, or your professional judgment. It automates the record-keeping that proves your systems work.
05
Information should flow to where it's needed — without being chased
A director shouldn't call a supplier to confirm a cert is current. A consultant shouldn't email a client for records already uploaded. EthicalHub moves information automatically.
06
Your data belongs to you — unconditionally
All data is hosted in Australia. Export your complete compliance history at any time. No lock-in, no proprietary formats, no surprises if you decide to leave.
Regulatory alignment

Built against the actual
Victorian regulatory framework.

Every feature maps to a real obligation in Victorian or Australian food safety law — not a generic global standard.

Food Act 1984 (Vic)
Class 1 & 2 registration, FSP mandate, FSS requirement, annual audit obligation
The primary Victorian statute governing food business obligations, penalties, and enforcement.
FSANZ 3.2.1
Food Safety Programs — HACCP basis, CCPs, monitoring, corrective actions, record-keeping
Mandatory for all Class 1 food businesses in Victoria. Defines what a compliant FSP must contain.
FSANZ 3.2.2 & 3.2.2A
Food safety practices — temperature control, safe handling, hygiene, cold chain
Operational standards covering how food must be received, stored, handled, and served safely.
FSANZ 1.2.3
Allergen labelling and declaration for all 10 priority allergens on supplied food
Critical for childcare, aged care, and any setting with vulnerable consumers requiring allergen controls.
NQF — Quality Area 2
Children's health and safety, nutrition, food handling at education and care services
Applies to all approved early childhood education and care providers under the National Law.
Education Regs 77–80
Food and beverages at education and care services — safe food handling requirements
National Regulations governing food served at childcare centres and OSHC services.
VECRA
Victorian Early Childhood Resource and Assessment framework — food obligations
State-level guidance for childcare food safety aligned to NQF requirements in Victoria specifically.
Aged Care Quality Standards
Standard 6 — food and nutrition; safe food handling in residential aged care
Applies to NDIS and aged care providers. Overlaps with FSANZ obligations for Class 1 premises.

Audit-ready. Every day.
For every food business.

Start with a free 30-day trial. No credit card, no lock-in, and no automated quote — just a real conversation about what compliance looks like for your operation.

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