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Food manufacturingFood ManufacturersHACCP, PRP records, supplier vault and BRCGS/SQF/FSSC 22000 alignment.GFSI-Certified Plants SQF · FSSC · BRCGSScheme workflows, calibration register, clause-level evidence.Multi-Site OperationsGroup reporting and centralised supplier vault across facilities.Food serviceRestaurants & CateringTemperature logs, allergen management, cleaning records — council inspection ready.Hospitals & Aged CareResident dietary registers, NSQHS Standard 5 records, ACQSC audit pack export.Not sure where you fit? Book a free walkthrough →
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For QA consultantsConsultant Dashboard FreeReview all manufacturing clients, sign off CAPAs, generate audit reports.Onboard Your ClientsBuild the HACCP programme. Send one link. Plants connect automatically.Remote Sign-Off & ReportingReview NCRs, approve corrective actions, and export dated audit packs remotely.Managing multiple plants? See the dashboard →
- How It Works
- Pricing
🏥 For Hospitals & Aged Care
A missed record here isn't a fine
It's a patient risk.
EthicalHub captures temperature controls, allergen management, dietary compliance, and supplier records in one audit-ready system — built for the complexity of healthcare food service, not just a standard kitchen.
From $69/month
FSANZ 3.2.1 & 3.2.2 aligned
NSQHS documentation support
No lock-in contracts
30%
of aged care residents have a documented food allergy or intolerance
Each one needs to be tracked, communicated, and verified at every meal
NSQHS
Standard 5 requires documented food safety management
Temperature control, allergen management, supplier verification — all required
60s
to produce a complete compliance record for any accreditation auditor
Every log, every resident dietary record, every sign-off — compiled instantly
Sources: AIHW Aged Care Data 2024, NSQHS Standards (2nd edition), ACQSC audit framework guidance.
The problem
Where healthcare food service gets caught out
The stakes in healthcare food service are higher than any other setting. A missed allergen record or a lapsed temperature log isn't just a compliance failure — it's a patient safety issue.
Resident dietary requirements change constantly
New admissions, medical reviews, and care plan updates mean dietary requirements shift weekly. Paper-based systems can't keep pace — and when they lag, residents receive meals that aren't safe for them.
Temperature compliance is complex and multi-point
Healthcare food service requires temperature monitoring at cooking, holding, transport, and service — not just one daily check. Gaps in any of these logs expose the facility at accreditation.
NSQHS Standard 5 documentation is extensive
Food safety management under NSQHS Standard 5 requires documented policies, monitoring records, staff training, supplier verification, and corrective action processes — most facilities manage this across disconnected folders and spreadsheets.
Accreditation audits arrive with limited notice
The Australian Commission on Safety and Quality in Health Care and the ACQSC can request documentary evidence at short notice. Producing a coherent food safety record from paper logs under time pressure is one of the most stressful events a food service team faces.
What's inside
Built for the complexity of healthcare food service
Every record a healthcare food service team needs to capture — from resident dietary requirements to NSQHS Standard 5 documentation — in one place.
Resident dietary management
- Allergen & intolerance register per resident
- Texture-modified diet documentation
- Religious & cultural dietary records
- Change log with care plan linkage
Multi-point temperature control
- Cooking, holding, transport & service temps
- Meal trolley and cold storage monitoring
- Out-of-range corrective action workflows
- 365-day searchable temperature history
Cleaning & sanitation records
- Kitchen & meal trolley cleaning logs
- Pre & post-service sign-offs
- Sanitiser concentration records
- NSQHS-aligned schedule documentation
Staff training & competency
- Food safety training register
- Induction & competency sign-offs
- Hygiene policy acknowledgements
- Annual training review tracking
Supplier & procurement records
- Approved supplier list & certificate vault
- Allergen declaration tracking per supplier
- Delivery temperature & rejection logs
- Cert expiry alerts before they lapse
Accreditation-ready export
- NSQHS Standard 5 documentation pack
- ACQSC audit-ready record export
- Any date range, compiled in 60 seconds
- Corrective action log with root cause
Getting started
Live before your next meal service.
No IT project. No consultant.
EthicalHub is built for food service teams, not IT departments. Setup takes hours, not weeks.
1
Set up your facility
Add your facility, your kitchen locations, and your staff. EthicalHub pre-loads FSANZ 3.2.1 and NSQHS Standard 5 structure.
2
Import resident dietary requirements
Add residents and their dietary requirements — allergens, texture modifications, religious diets. Change log tracks every update.
3
Log at every service point
Kitchen staff log temperatures, cleaning, and deliveries on any device. Takes 30 seconds per check — designed for busy service.
4
Export for the auditor
One click produces a complete NSQHS-aligned documentation pack — every record, every sign-off, compiled and formatted.
Who uses EthicalHub
Built for every healthcare food service setting
Whether you're managing a hospital kitchen for 400 patients or a residential aged care kitchen for 60 residents, EthicalHub handles the compliance complexity.
Hospitals
- Patient dietary management at scale
- Multi-kitchen & ward food safety records
- NSQHS Standard 5 documentation
- Accreditation audit pack export
Residential aged care
- Resident allergen & dietary registers
- Texture-modified diet documentation
- ACQSC-ready compliance records
- Meal trolley temperature monitoring
Home & community care
- Client dietary requirement tracking
- Delivery temperature records
- Supplier & meal provider verification
- Mobile logging for off-site staff
NSQHS Standard 5 alignment
What Standard 5 requires. What EthicalHub delivers.
NSQHS Standard 5 — Patient Identification and Procedure Matching — includes food safety as part of its broader safe care obligations. EthicalHub structures your records to meet every documentation requirement.
✓ What EthicalHub covers
✓Documented food safety management system aligned to FSANZ 3.2.1
✓Resident dietary requirement register with allergen and texture documentation
✓Temperature monitoring records at all critical control points
✓Staff food safety training register with annual review tracking
✓Corrective action records with root cause and sign-off
✓Supplier verification with HACCP certificates and allergen declarations
✗ What paper-based systems can't do
✗Retrieve specific date ranges of records quickly under audit pressure
✗Alert staff when dietary requirements change mid-care plan
✗Track supplier certificate expiries before they lapse
✗Produce a consolidated compliance pack in under a minute
✗Verify all staff training is current without manually checking registers
✗Log temperatures at multiple service points from a mobile device
Pricing
Less than one accreditation consultant hour per month.
An ACQSC accreditation gap review with a consultant runs to thousands. EthicalHub starts at $69/month and keeps your records audit-ready every day of the year.
Single facility
Starter
$69/month
Billed annually · $690/yr · save ~17%
- Resident dietary requirement register
- Temperature monitoring logs
- Cleaning & sanitation records
- Staff training register
- Supplier certificate vault
- NSQHS-aligned compliance export
Most popular
Multi-facility
Professional
$149/month
Billed annually · $1,430/yr · save ~20%
- Everything in Starter
- Multi-facility compliance dashboard
- Cross-facility corrective action tracking
- Centralised supplier certificate vault
- Ethics & sustainability records
Large organisations
Enterprise
$349/month
Billed annually · $3,350/yr · save ~20%
- Everything in Professional
- Group accreditation audit export
- Cross-facility reporting & dashboards
- Ethics & impact report
- Priority support & onboarding
All prices in AUD. 30-day free trial on all plans. No credit card required.
Common questions
Questions from healthcare
food service teams.
Yes. EthicalHub is structured to support NSQHS Standard 5 food safety documentation requirements — including temperature monitoring records, allergen and dietary management documentation, staff training registers, supplier verification, and corrective action records. We recommend confirming specific requirements with your accreditation advisor.
Each resident has a profile with their allergens, intolerances, texture-modified diet requirements, and religious or cultural dietary requirements. When any requirement changes — following a care plan review, a medical update, or an admission — the change is logged with a timestamp and a staff sign-off. Staff logging meals can see current requirements at a glance.
Yes — EthicalHub works on any device with a browser. Staff can log temperatures at the bain-marie, at the meal trolley on the ward, or at the point of delivery. Each log is timestamped and geo-tagged. This is particularly important for healthcare food service where multi-point temperature control is an NSQHS requirement.
One click exports a complete compliance pack for any date range — temperature logs, allergen records, cleaning sign-offs, staff training registers, supplier certificates, and corrective action records — compiled and formatted in under 60 seconds. You don't need to gather records from multiple binders or spreadsheets under audit pressure.
Yes. Professional plans cover up to 5 facilities with a centralised compliance dashboard showing the status of each site. Enterprise plans cover up to 20 facilities with group-level reporting and a consolidated audit pack export across all facilities. You can manage a network of care homes or hospital campuses from a single login.
Generic food safety apps require you to build your own templates and don't understand the specific complexity of healthcare food service — resident dietary registers, multi-point temperature control, NSQHS alignment, or ACQSC audit requirements. EthicalHub is pre-structured for healthcare food service and exports in a format designed for accreditation bodies, not just council inspections.
Accreditation-ready.
Every day of the year.
Book a free 20-minute walkthrough. We'll show you exactly what your compliance records look like today — and what the ACQSC will ask for at your next accreditation.
Book a Free WalkthroughNo credit card. No lock-in. 30-day free trial. 🇦🇺 Proudly Australian-made.