EthicalHub

Hospitality & Cafés · Class 2–3 · Victorian Food Act

Food safety compliance
built for busy kitchens.

EHO walks in unannounced. Your temperature logs, supplier certificates, and allergen controls are ready in 60 seconds — not six hours of searching.

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Victorian Food Act aligned
Australian data hosting
No lock-in
60s
To generate a complete audit-ready compliance file
5°C
Cold chain threshold tracked on every delivery
3 yrs
Mandatory record retention — all stored automatically
10+
Priority allergens tracked across every supplier
The reality for most cafés

An EHO visit shouldn't be
a moment of panic.

Class 2–3 food businesses face real enforcement risk. Most aren't ready.

Temperature records on paper — or not at all

Delivery temps written in different formats across multiple notebooks. When an EHO asks for six months of records, you're searching for 30 minutes.

No allergen records for the products you buy

You know your menu. But do you have written allergen declarations from every supplier for every ingredient? FSANZ requires it.

Supplier certificates emailed once and never tracked

Your produce supplier sent their HACCP cert two years ago. It expired last March. You have no idea.

FSS renewal forgotten until it's already expired

You must employ a current Food Safety Supervisor at all times. When their certificate expires without notice, you're immediately non-compliant.

An improvement notice can trigger a re-inspection within 14 days — and a second failure can result in closure. Check my risk →
Your obligations

Class 2 and 3 —
different risk, same consequences.

Most cafés and restaurants sit in Class 2 or 3 under the Victorian Food Act. The paperwork requirements differ — the enforcement doesn't.

EthicalHub adapts to your classification. Tell us your class, and the platform configures your compliance requirements automatically.

Class 2
Cafés, restaurants, takeaway, caterers
Require a Food Safety Supervisor, temperature records, supplier certificates, and documented corrective actions for all non-conformances.
Class 3
Bakeries, delis, limited food preparation
Lower-risk food handling but still subject to temperature controls, allergen labelling compliance, and supplier traceability requirements.
Both
Records retained 3 years, available on request
An authorised officer can request any record at any time. EthicalHub stores everything with timestamps and makes it available in seconds.
What's included

Everything a café or restaurant
needs to stay compliant.

Delivery Temperature Verification
  • Log temp at point of receipt — on phone or tablet
  • Staff member auto-recorded against every entry
  • Out-of-range temp triggers corrective action instantly
  • 3 years of records available for EHO inspection
Supplier Certification Vault
  • HACCP, insurance, and allergen declarations stored centrally
  • Automatic expiry alerts before certificates lapse
  • Know exactly what was current on any given delivery date
Allergen Controls
  • Track all 10 FSANZ priority allergens per supplier
  • Block purchase from supplier with missing allergen declaration
  • Allergen evidence included in your audit pack
FSS Certificate Tracking
  • Store FSS certificates digitally with expiry tracking
  • Escalating alerts as renewal date approaches
  • Multi-staff tracking if you have more than one FSS
Corrective Action Log
  • Document and close every non-conformance
  • Assign actions to staff with due dates
  • Full timestamped audit trail for EHO review
One-Click Audit Pack
  • Generate a complete compliance file in under 60 seconds
  • Includes all supplier certs, temperature logs, FSS docs
  • Hand directly to an EHO — nothing to search for
Simple setup

Running in 15 minutes.
No process changes.

Your team doesn't learn new steps. They just log the delivery on a tablet or phone. That's it.

Step one
Add your suppliers and upload certificates

Enter your existing suppliers, upload their HACCP and insurance certificates. EthicalHub starts monitoring expiry immediately.

Step two
Staff log deliveries as they arrive

Temp, supplier, product, date — logged in under 30 seconds. Out-of-range readings trigger an automatic corrective action workflow.

Step three
EHO walks in — you're ready in 60 seconds

Click Download Audit Pack. Everything they need is in one timestamped file. No searching, no panic.

Ready when the EHO arrives.
Not after.

Start your free trial today. No credit card. No lock-in. Most cafés are set up in under 15 minutes.

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